Sr. Business Analyst

Job Description
BIICS, Inc is looking to fill a Sr. Business Analyst position. The position is located in Tallahassee, Florida and work is on-site. Interview for this role will be in-person.

Responsibilities:

• Support the delivery of software-based products and system enhancements by contributing throughout the full lifecycle, from planning through implementation and stabilization.
• Facilitate collaboration among business users, technical development teams, product owners, and enterprise architecture to ensure product solutions align with functional needs and technical standards.
• Assist in the development and maintenance of product roadmaps and release schedules, including coordination of upgrade timelines, enhancement priorities, and project delivery milestones to ensure alignment with organizational objectives.
• Translate business requirements into actionable development tasks, clarifying scope and acceptance criteria, and monitor progress through each stage of the development cycle to ensure timely and accurate delivery.
• Serve as a liaison with end users and product partners, addressing questions related to integrations, custom development needs, issue resolution, and considerations for post-deployment support and sustainability.
• Support solution evaluation activities, including prototyping, technical feasibility reviews, user validation, and testing efforts to confirm functionality, performance, and readiness for production release.

Requirements

• Bachelor's or Master's Degree in Business Administration, Information Systems, Information Technology, or another related field. Equivalent work experience may substitute for the educational requirement.
• A minimum of 5 years of experience in IT product development, engineering, or project delivery.
• At least 5 years of experience leading cross-functional teams through complex product or technology solution delivery in a high-tech or government environment.
• Experience coordinating software or system integration activities and ensuring post-deployment support and readiness.
• Strong communication and presentation experience, especially in conveying product functionality, performance metrics, and delivery progress to business owners and leadership.
• Experience with SharePoint 365, ServiceNow, and collaborative product planning tools is highly desired.
• Experience with Microsoft Power BI and Microsoft DevOps is highly desired.
• Knowledge of full software product lifecycle stages, including planning, design, development, testing, deployment, and stabilization.
• Familiarity with aligning solutions to established technical architectures, including product versioning, maintenance release planning, and long-term roadmap considerations.
• Skill in managing and prioritizing backlog and features, maintaining delivery timelines, and coordinating cross-team dependencies.
• Understanding of product performance monitoring practices, customer feedback integration, and continuous improvement approaches.
• Ability to serve as a technical liaison, translating business requirements into clear technical specifications, functional designs, or roadmap components
• Knowledge of system development methodologies, including Agile, Scrum, and Waterfall
• Ability to analyze business needs and recommend AASHTOWare product-based technical solutions that meet functional, operational, and enterprise standards.
• Advanced skills ensuring alignment with compliance, accessibility, security, and statewide enterprise standards (e.g., ADA, security, Florida IT rules).
• Ability to conduct detailed research, business analysis, process modeling, and as-is/to-be documentation using required tools such as MS Word, MS PowerPoint, MS Excel, MS Visio, and SmartDraw.
• Ability to perform system analysis and design using established modeling methodologies and techniques.
• Technical understanding of IT infrastructure components, software development practices, and modern application delivery methods.
• Advanced skills with Microsoft products: SharePoint, Teams, Word, Excel, PowerPoint, and Project.

Preferred:

• Experience in the configuration, implementation, or integration with AASHTOWare suite.
• Familiarity with agile and iterative delivery methods, backlog grooming, and sprint planning.
• Experience working with government procurement and IT project governance (especially Rules 60GG-1 - 60GG-5, Florida Administrative Code) is desirable.