Payment Processing Specialist - Controller's Office
Controller
Department
Office of Student Finance | Controller's Office
The Office of Student Finance, a unit within the Controller's Office, plays a critical role in supporting student success by ensuring the efficient and effective management of student accounts, refunds, billings, and tuition processes. Our office provides accurate financial services, improving student access, and maintaining compliance with university, state, and federal regulations.
Responsibilities
The University is seeking a detail-oriented and service-minded professional to serve as Payment Processing Specialist within the Office of Student Finance. This role is ideal for someone who thrives on accuracy, problem-solving, and keeping complex payment operations running smoothly.
This position is responsible for processing student and departmental payments, auxiliary payment activity, and departmental deposits, and for resolving problem checks and other payment exceptions. The Payment Processing Specialist ensures that daily payment and deposit activity is accurate, timely, and properly reconciled, and serves as a resource to campus departments on payment and deposit procedures.
What You'll Do:
Process student and departmental payments
You will process daily student and departmental payments, including auxiliary payment activity submitted by campus departments. You will review payment batches for completeness and accuracy, resolve discrepancies with departmental submitters, and post payments to the appropriate accounts in PeopleSoft Campus Solutions in accordance with University fiscal control procedures.
Manage daily departmental deposits
You will prepare, verify, and process daily departmental deposits, reconciling deposit documentation against supporting records and payment detail prior to submission. You will research and resolve out-of-balance deposits in coordination with depositing departments and the Controller's Office.
Resolve problem checks and payment exceptions
You will research and resolve problem checks and other payment exceptions, including returned items, misapplied payments, and unidentified remittances. You will apply independent judgment to determine root cause and appropriate corrective action, coordinating with departments, students, and financial institutions as needed to reach resolution.
Strengthen payment and deposit processes
You will evaluate recurring payment processing and deposit discrepancies to identify process gaps and recommend procedural or internal control improvements. You will interpret and apply University and Board of Governors fiscal policy to non-routine payment and deposit situations referred by departmental staff.
Serve as a resource to campus departments
You will serve as a point of contact for campus departments on payment submission, auxiliary payment, and deposit procedures, and may help develop or update departmental guidance and job aids.
Qualifications
Bachelor's degree; or a high school diploma or equivalent and four years of experience. (Note: post high-school education and/or experience may substitute at a comparable rate.)
Preferred Qualifications
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!
Learn more about Florida State University and our campuses .
Anticipated Salary Range
Commensurate with education and experience; minimum salary of $43,000.
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our FSU Total Rewards website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our FSU Total Compensation Calculato r to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
How To Apply
If qualified and interested in a specific job opening as advertised, apply through the FSU Careers site (jobs.fsu.edu). If you are a current FSU employee, apply through myFSU Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Considerations
This is an A&P position.
This position requires successful completion of a criminal history background check .
Equal Employment Opportunity
FSU is an Equal Employment Opportunity Employer.
Office of Student Finance | Controller's Office
The Office of Student Finance, a unit within the Controller's Office, plays a critical role in supporting student success by ensuring the efficient and effective management of student accounts, refunds, billings, and tuition processes. Our office provides accurate financial services, improving student access, and maintaining compliance with university, state, and federal regulations.
Responsibilities
The University is seeking a detail-oriented and service-minded professional to serve as Payment Processing Specialist within the Office of Student Finance. This role is ideal for someone who thrives on accuracy, problem-solving, and keeping complex payment operations running smoothly.
This position is responsible for processing student and departmental payments, auxiliary payment activity, and departmental deposits, and for resolving problem checks and other payment exceptions. The Payment Processing Specialist ensures that daily payment and deposit activity is accurate, timely, and properly reconciled, and serves as a resource to campus departments on payment and deposit procedures.
What You'll Do:
Process student and departmental payments
You will process daily student and departmental payments, including auxiliary payment activity submitted by campus departments. You will review payment batches for completeness and accuracy, resolve discrepancies with departmental submitters, and post payments to the appropriate accounts in PeopleSoft Campus Solutions in accordance with University fiscal control procedures.
Manage daily departmental deposits
You will prepare, verify, and process daily departmental deposits, reconciling deposit documentation against supporting records and payment detail prior to submission. You will research and resolve out-of-balance deposits in coordination with depositing departments and the Controller's Office.
Resolve problem checks and payment exceptions
You will research and resolve problem checks and other payment exceptions, including returned items, misapplied payments, and unidentified remittances. You will apply independent judgment to determine root cause and appropriate corrective action, coordinating with departments, students, and financial institutions as needed to reach resolution.
Strengthen payment and deposit processes
You will evaluate recurring payment processing and deposit discrepancies to identify process gaps and recommend procedural or internal control improvements. You will interpret and apply University and Board of Governors fiscal policy to non-routine payment and deposit situations referred by departmental staff.
Serve as a resource to campus departments
You will serve as a point of contact for campus departments on payment submission, auxiliary payment, and deposit procedures, and may help develop or update departmental guidance and job aids.
Qualifications
Bachelor's degree; or a high school diploma or equivalent and four years of experience. (Note: post high-school education and/or experience may substitute at a comparable rate.)
Preferred Qualifications
- Experience with PeopleSoft Campus Solutions or a comparable student information system
- Experience processing payments, deposits, or reconciliations in a higher education or financial services setting
- Familiarity with Flywire, Transact, or similar payment processing platforms
- Strong attention to detail and accuracy in a high-volume transaction environment
- Ability to research and resolve financial discrepancies independently
- Excellent written and verbal communication skills
- Ability to prioritize and manage multiple time-sensitive tasks
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!
Learn more about Florida State University and our campuses .
Anticipated Salary Range
Commensurate with education and experience; minimum salary of $43,000.
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our FSU Total Rewards website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our FSU Total Compensation Calculato r to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
How To Apply
If qualified and interested in a specific job opening as advertised, apply through the FSU Careers site (jobs.fsu.edu). If you are a current FSU employee, apply through myFSU Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Considerations
This is an A&P position.
This position requires successful completion of a criminal history background check .
Equal Employment Opportunity
FSU is an Equal Employment Opportunity Employer.