Information Technology_USA - USA_Engineer
Real Soft, Inc.
Jacksonville, FL, USA
5/4/2026
Cloud Engineer
Full time
**Please strictly adhere to the following resume naming convention:
ALL CAPS, NO SPACES BETWEEN UNDERSCORES
PTN_US_GBAMSREQID_CandidateBeelineID
Example: PTN_US_9999999_SKIPJOHNSON0413
: -
MSP Owner: Michelle Lee
Location: Woonsocket, RI/Hybrid (3 days in Onsite)
Duration: 6 months
skill id: 10686592
Core Responsibilities
Batch Operations & Monitoring
• Monitor batch flows to ensure system reliability and stability.
• Handle batch production incidents and escalations in a timely manner.
• Create and support batch plans for both planned and unplanned outages.
• Improve alert quality and reduce alert noise in monitoring systems.
• Provide batch job support in a 24x7 shift model.
Incident, Release & Change Management
• Collaborate with onshore and offshore teams to ensure effective communication and coordination.
• Participate in incident, problem, and change management processes.
• Conduct Root Cause Analysis (RCA) and perform post incident reviews.
• Support production release activities and change validation efforts.
Automation & Innovation
• Utilize automation and generative AI to minimize manual operational effort.
• Develop scripts and dashboards for monitoring, alert analysis, and reporting.
• Continuously identify opportunities to improve operational efficiency.
Key Skills & Qualifications
SRE / Production Batch Support
• 8-10 years of experience with a strong focus on:
o Availability
o Reliability
o Performance
Unix & Scripting
• 5+ years of experience with Unix commands and shell scripting.
Informatica
• 5+ years of experience working with Informatica, including:
o Creation of mappings
o Batch job support
Cloud Platforms (GCP)
• 3+ years of experience with Google Cloud Platform (GCP), including:
o BigQuery
o Cloud Spanner
o Airflow
o Monitoring and logging tools
Database & Backend Technologies
• MS SQL: Strong experience in query writing.
• PL/SQL: Knowledge of stored procedures and batch job support.
• Snowflake: Proficient in query writing and data access.
Scheduling Tools
• Experience with at least one batch scheduling tool, such as:
o Control M
o Tidal
IT Operations (ITIL)
• Familiarity with ITIL processes, including:
o Incident Management
o Problem Management
o Change Management
Additional Requirements
• Strong communication skills to collaborate effectively with onshore and offshore teams.
• Ability to work in fast paced, high pressure environments.
• Willingness to work weekends and on call shifts based on project needs.
Experience Required: 8 - 10 years, Project Code :
ALL CAPS, NO SPACES BETWEEN UNDERSCORES
PTN_US_GBAMSREQID_CandidateBeelineID
Example: PTN_US_9999999_SKIPJOHNSON0413
: -
MSP Owner: Michelle Lee
Location: Woonsocket, RI/Hybrid (3 days in Onsite)
Duration: 6 months
skill id: 10686592
Core Responsibilities
Batch Operations & Monitoring
• Monitor batch flows to ensure system reliability and stability.
• Handle batch production incidents and escalations in a timely manner.
• Create and support batch plans for both planned and unplanned outages.
• Improve alert quality and reduce alert noise in monitoring systems.
• Provide batch job support in a 24x7 shift model.
Incident, Release & Change Management
• Collaborate with onshore and offshore teams to ensure effective communication and coordination.
• Participate in incident, problem, and change management processes.
• Conduct Root Cause Analysis (RCA) and perform post incident reviews.
• Support production release activities and change validation efforts.
Automation & Innovation
• Utilize automation and generative AI to minimize manual operational effort.
• Develop scripts and dashboards for monitoring, alert analysis, and reporting.
• Continuously identify opportunities to improve operational efficiency.
Key Skills & Qualifications
SRE / Production Batch Support
• 8-10 years of experience with a strong focus on:
o Availability
o Reliability
o Performance
Unix & Scripting
• 5+ years of experience with Unix commands and shell scripting.
Informatica
• 5+ years of experience working with Informatica, including:
o Creation of mappings
o Batch job support
Cloud Platforms (GCP)
• 3+ years of experience with Google Cloud Platform (GCP), including:
o BigQuery
o Cloud Spanner
o Airflow
o Monitoring and logging tools
Database & Backend Technologies
• MS SQL: Strong experience in query writing.
• PL/SQL: Knowledge of stored procedures and batch job support.
• Snowflake: Proficient in query writing and data access.
Scheduling Tools
• Experience with at least one batch scheduling tool, such as:
o Control M
o Tidal
IT Operations (ITIL)
• Familiarity with ITIL processes, including:
o Incident Management
o Problem Management
o Change Management
Additional Requirements
• Strong communication skills to collaborate effectively with onshore and offshore teams.
• Ability to work in fast paced, high pressure environments.
• Willingness to work weekends and on call shifts based on project needs.
Experience Required: 8 - 10 years, Project Code :