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Information Technology_USA - USA_Engineer

Real Soft, Inc.
locationJacksonville, FL, USA
PublishedPublished: 5/4/2026
Full time
: MAX CONFIRMED - 70
Location: ONSITE- Woodland Hills, CA/ Remote
Duration: 6 months

Role: Cisco Webex CCE

Descriptions:

Cisco Platform experience
SIP trunks
WXCC
CUCM SME
AudioCodes SBCs

Need candidates with strong experience in migrating contact center applications from Cisco on Prem to Cisco Webex CCE. Candidates should also have the ability to understand bottlenecks and troubleshoot the systems migrated to Cisco WXCCE and not working as expected and inspecting and remediating faulty call flows. Need people in US West Coast. The candidates should have at least 10+ years of overall IT experience and at least 5+ in Cisco platforms. Should have experience in GDF integration issues remediation.

Knowledge of the following products and technologies:

SIP trunks

WXCC

CUCM SME

AudioCodes SBCs

Scope of Engagement: Remediation and Migration of Contact center IVR systems from Cisco on Prem to Cisco WCCE in T&M. Associate will work directly with customers.

Skills: IT IS_CNS_Voice Network_Cisco
Experience Required: 10 & Above, Project Code :