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Information Technology_USA - USA_Analyst

Real Soft, Inc.
locationJacksonville, FL, USA
PublishedPublished: 5/4/2026
Full time
**Please strictly adhere to the following resume naming convention:
ALL CAPS, NO SPACES B/T UNDERSCORES
PTN_US_GBAMSREQID_CANDIDATEBEELINEID
i.e. PTN_US_9999999_SKIPJOHNSON0413

-/hr

MSP Owner: Felix Avalos
Location: Marlborough, MA
Duration: 6 months
skill id: 10607926

~Audio Video Technician~
• Checking all conference rooms on a regular basis
o Test all aspects of rooms equipment
• Hardware power status confirmation
• Battery levels on items like remotes
• Confirm correct functionality of all audio and video features
• Troubleshooting technical issues
• Work with vendors as needed to resolve issues
o Ensure rooms are in good looking order
• Work with facilities to remedy any physical needs of the space
• Utilize monitoring solutions to quickly identify and respond to issues
• Assist users with immediate room issue or needs
o Troubleshoot active problems in person
o Work with vendors as needed to resolve issues
• AV Training
o Hold regular training sessions with the site
• Usage of the equipment
• Best practices
• General AV support questions
• Track and respond to ServiceNow work request
• Work with the greater AV group on implementing changes to the AV environment at your local site
• Point person for all AV needs your site has
• Special Projects; work with other team members or manager on AV oriented projects, Project Code :