Home Healthcare Scheduling Coordinator
HCAOA
West Palm Beach, FL 33409, USA
4/18/2026
Healthcare
Full time
Benefits:
JOB SUMMARYThe primary purpose of the Scheduling Coordinator position is proper management of agency schedules including inbound/outbound calls. The Scheduling Coordinator actively manages caregiver and client schedules to ensure efficient operations. This position entails managing client and caregiver schedules on a daily basis.
ESSENTIAL FUNCTIONS (But not limited to)
• Create detailed calendars, to reflect caregiver and client schedules
Manage caregiver availability and skills with client care plans
• Resolve scheduling conflicts
• Manage personnel shifts and assigning work
• Main point of contact between caregivers and clients
• Maintains documentation of associate work records in WellSky and ensures current and complete personnel records for all caregiver associates prior to placing them on shifts
• On Call rotation (as needed)
• Concentrate on current day first, next day second; i.e. an opening in a current day schedule takes priority
Ensure consistent, uninterrupted care by handling last-minute call-outs, vacation requests, communicating changes, and maintaining accurate records
ORGANIZATION (But not limited to)
• Schedules and coordinates day-to-day activities of caregivers.
• Performs payroll duties including verifying time sheets, updating telephony records, and computer input for payroll processing.
• Maintains documentation of associate work records in WellSky and ensures current and complete personnel records for all home care associates.
NON-ESSENTIAL FUNCTIONS (But not limited to)
• Other general office, sales and clerical functions.
• Other duties assigned by Owner/Manager
EDUCATION / SKILLS / ABILITIES / AVAILABILITY
• Experience as a home healthcare scheduling coordinator (minimum 3yrs experience)
• Experience with WellSky a plus.
• Competitive mindset to drive results.
• Excellent interpersonal communication skills and energy.
• Exceptional telephone skills.
• Able to work independently, demonstrating sound judgment.
• Read, write, speak, and understand English as needed for the job.
• Basic office and computer skills and organizational abilities (Microsoft Office)
• High School graduate
• Experience with direct care, caregiving, CNA or PCA certification a plus.
Compensation: $21.00 - $23.00 per hour
Right at Home's mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn't do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.
That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others.
To our care team members, we commit to deliver the following experiences when you partner with Right at Home:
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.
- Competitive salary
- Paid time off
JOB SUMMARYThe primary purpose of the Scheduling Coordinator position is proper management of agency schedules including inbound/outbound calls. The Scheduling Coordinator actively manages caregiver and client schedules to ensure efficient operations. This position entails managing client and caregiver schedules on a daily basis.
ESSENTIAL FUNCTIONS (But not limited to)
• Create detailed calendars, to reflect caregiver and client schedules
Manage caregiver availability and skills with client care plans
• Resolve scheduling conflicts
• Manage personnel shifts and assigning work
• Main point of contact between caregivers and clients
• Maintains documentation of associate work records in WellSky and ensures current and complete personnel records for all caregiver associates prior to placing them on shifts
• On Call rotation (as needed)
• Concentrate on current day first, next day second; i.e. an opening in a current day schedule takes priority
Ensure consistent, uninterrupted care by handling last-minute call-outs, vacation requests, communicating changes, and maintaining accurate records
ORGANIZATION (But not limited to)
• Schedules and coordinates day-to-day activities of caregivers.
• Performs payroll duties including verifying time sheets, updating telephony records, and computer input for payroll processing.
• Maintains documentation of associate work records in WellSky and ensures current and complete personnel records for all home care associates.
NON-ESSENTIAL FUNCTIONS (But not limited to)
• Other general office, sales and clerical functions.
• Other duties assigned by Owner/Manager
EDUCATION / SKILLS / ABILITIES / AVAILABILITY
• Experience as a home healthcare scheduling coordinator (minimum 3yrs experience)
• Experience with WellSky a plus.
• Competitive mindset to drive results.
• Excellent interpersonal communication skills and energy.
• Exceptional telephone skills.
• Able to work independently, demonstrating sound judgment.
• Read, write, speak, and understand English as needed for the job.
• Basic office and computer skills and organizational abilities (Microsoft Office)
• High School graduate
• Experience with direct care, caregiving, CNA or PCA certification a plus.
Compensation: $21.00 - $23.00 per hour
Right at Home's mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn't do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.
That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others.
To our care team members, we commit to deliver the following experiences when you partner with Right at Home:
- We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development.
- We promise to coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients.
- We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients.
- We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.