Desk Assistant, Housing & Residence Life

Desk Assistant, Housing & Residence Life

Job no: 541269
Work type: Student Ast
Location: Main Campus (Gainesville, FL)
Categories: Facilities Operations/Skilled Trades, Office/Administrative/Fiscal Support, Student Services
Department:07010000 - HO-HOUSING-GENERAL

Classification Title:
STU AST - CLERICAL & ADMIN

Classification Minimum Requirements:

• This position is open to all students who are eligible to work on campus and must maintain a minimum 2.0 grade point average. Registered students are employed on a part-time basis, up to 20 hours per week.

Job Description:
The Desk Assistant within Housing Operations team for Housing and Residence Life is responsible for:

• Serve as the first point of contact for current or prospective residents, families, and community members providing information on campus resources and resolving questions or concerns
• Responsible for answering incoming phone calls and emails, assisting walk-in traffic to the residential office
• Log and deliver all packages and special mail sent to residents
• Assist guests with inquiries regarding different residential facilities, university locations or services
• Maintain and update area desk records and materials
• Provide temporary residential and mailbox keys for residents
• Maintain effective communication with other Housing & Residence Life team members to ensure timely delivery of services.
• Create a welcoming environment for all students, families, and visitors through positive interactions and engagement

Expected Salary:
$14.00 per hour

Required Qualifications:

• This position is open to all students who are eligible to work on campus
• Must maintain a minimum 2.0 grade point average
• Registered students are employed on a part-time basis, up to 20 hours per week

Preferred:

• Demonstrated experience with front line customer service
• Ability to critically analyze situations and actively problem solve
• Ability to work well within a team and build positive relationships
• Demonstrated dependability, attention to detail, timeliness, and professionalism
• Ability to communicate effectively (verbal and written communication)
• This position may require shift times on evenings, weekends, university breaks, and holidays

Special Instructions to Applicants:

• Must submit a resume and cover letter with application that includes all current student involvement, organizations, or current employment on campus
• This position may require shift times on weekends, holidays and university breaks
• Applications must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required:No

Advertised: 09 Sep 2026 Eastern Daylight Time
Applications close: 22 Sep 2026 Eastern Daylight Time

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