Business Analyst

Job Description
BIICS, Inc is looking to fill a Business Analyst position. The position is located in Tallahassee, Florida and work is on-site.

Responsibilities:

• Research and analyze FDOT business processes and their inter relationships, documenting and diagramming business and system workflows, process dependencies, and cross functional interactions.
• Collaborate closely with technical and functional teams to develop technical specifications, use cases, business rules, and other analysis artifacts that accurately translate business needs into actionable requirements.
• Plan, prepare, and support testing activities, including regression, functional, data validation, system integration, load, or performance testing, ensuring readiness and coverage for new and modernized functionality.
• Gather and document goals and objectives related to business strategy, translating them into clear and measurable requirements for application, infrastructure, and solution development efforts.
• Assist in business process redesign and documentation to support remediation, modernization, migration, and sunset activities across the enterprise environment.
• Assess technical problems and potential solution approaches, providing recommendations that support future state alignment, modernization goals, and integration of new and existing processes.
• Identify opportunities for process improvement, document current state workflows, perform gap analyses, design future state processes, and develop performance measures that support continuous modernization and operational efficiency.
• Prepare business cases and feasibility studies and participate in work sessions to support remediation, modernization, and migration planning efforts.
• Evaluate critical information gathered from multiple sources, summarize detailed and complex data into clear, executive ready formats, and break down aggregate information into meaningful and actionable insights.
• Prepare executive ready materials summarizing value, risk, alignment, feasibility, and modernization considerations for leadership and review teams.

Requirements

• Bachelor's degree or master's degree in Business Administration, Communication, Information Systems, or related field. Equivalent work experience may substitute for the educational requirement.
• Minimum 5 years of business process analysis and requirements documentation, including independent facilitation with executives and subject matter experts.
• Proficiency in process mapping and modeling with tools such as Visio.
• Knowledge of data migration practices, testing and quality assurance tools and techniques, and change and release management.
• Experience translating business requirements into technical specifications.
• Experience using SharePoint and Microsoft Teams for collaboration and document management.
• Ability to perform detailed business analysis, including research, requirements documentation, business case development, as is/to be analysis, scope definition, and process modeling.
• Ability to perform system analysis and design using a variety of modeling methodologies and techniques.
• Knowledge of the software development lifecycle (SDLC).
• Excellent technical knowledge and understanding of IT infrastructure and software development practices and techniques.
• Knowledge of State of Florida IT standards, methodologies, and governance practices relevant to analysis, documentation, and modernization activities.
• Ability to work effectively with users and a project team to identify and document requirements for maintenance, enhancement, modernization, remediation, or development of application systems, including technical overviews and context diagrams.
• Knowledge of quality assurance and control ideologies, techniques, and tools and the ability to apply them.
• Ability to analyze and accurately define processes and workflows to design efficient information solutions, including missing or duplicate functionality.
• Strong facilitation and stakeholder management skills across business units, directors, security, and technology teams.
• Ability to expertly facilitate workshops and meetings with stakeholders with varying levels of technical knowledge.
• Ability to produce complete, accurate, and legible functional documentation capturing business processes, inputs and outputs, and system interactions.
• Ability to interpret and communicate technical information related to application development and data processing to technical and non technical audiences.
• Skill in developing business cases and supporting documentation, performing data analysis, and conducting performance metrics reporting.
• Advanced skills with Microsoft products, including SharePoint, Teams, Word, Excel, PowerPoint, and Visio.
• Ability to understand stakeholder needs, document requirements accurately, and perform duties independently when necessary.

Preferred:

• Knowledge of Rules 60GG-1 through 60GG-5, Florida Administrative Code.
• Certification such as Certified Scrum Master (CSM), Certified Scrum Owner (CSO), CBAP, PMI-PBA, PMI-ACP, PMP, or ITIL.
• Exposure to Power BI.
• Experience using Azure DevOps to manage user requirements and backlogs.